Accessibility report

Scope of the evaluation

Date: 28th October 2024

Website name: Main website of Torridge District Council

Scope of the website: 

Web content of the main website of Torridge District Council, consisting of:

• https://torridge.gov.uk (https://www.torridge.gov.uk)
• https://democracy.torridge.gov.uk
• https://torridgedc-self.achieveservice.com
• https://myservices.torridge.gov.uk

For the purposes of this report, the term 'website' refers to all of the above domains.

WCAG Version: 2.2

Conformance target: AA

Accessibility support baseline:

• Chromium based browsers (e.g. Google Chrome or Microsoft Edge) with NVDA on Desktop
• Mozilla Firefox with NVDA on Desktop
• Apple Safari with VoiceOver on iOS
• Google Chrome with TalkBack on Android

Additional evaluation requirements:

The report will test a sample of pages on the website against the WCAG 2.2 Level AA criteria.

The sample includes core webpages and forms (e.g. homepage, search, login), help and legal information pages (e.g. accessibility statement and cookie policy), contact pages and feedback mechanism, pages with distinct appearances, frequently accessed webpages and forms, a selection of downloadable documents, and an additional random sample (at least 10% of the number of sample pages).

The web browsers, operating systems and assistive technologies listed in the 'Accessibility Support Baseline' section will be used for manual testing of the sample. Automated testing will also be conducted for the same sample with browser extensions (WAVE, Axe and Microsoft Accessibility Insights for Web).

Sample of webpages

Structured sample:

• Home
• Search
• Customer Self Service - Home
• Customer Self Service - Login
• Customer Self Service - Register
• Accessibility statement
• Cookie policy and preferences
• Terms and conditions
• Privacy policy
• Contact us
• Contact us (form)
• Website feedback (form)
• Northam Burrows Country Park
• Appledore Clean Maritime Innovation Centre
• Council Tax
• Cost of Living Help
• My Property Information
• Parking permits
• Your Councillors
• Request recycling containers (form)
• Pay your Council Tax by Direct Debit (form)
• Council Tax Charges for 2023/24 (PDF)
• Customer Charter (PDF)
• Agenda - External Overview & Scrutiny - 16/10/2024 (PDF)
• Fees and Charges 2023/24 (PDF)

Randomly selected sample:

• Retail Hospitality and Leisure Relief
• Retail Hospitality and Leisure Relief (PDF)
• North Devon and Torridge - Landscape Character Assessment Update: Chapter 1 - Introduction
• North Devon and Torridge Local Plan (Interactive Version): Policy BAR16: Lynton and Barnstaple Railway
• Members of the Ukrainian hub thank Torridge District Council for its support
• Trade Union Facility Time

Summary of audit results

Reported on 55 of 55 WCAG 2.2 AA Success Criteria.

• 32 Passed
• 9 Failed
• 0 Cannot tell
• 14 Not present
• 0 Not checked