Process: SN1 Application for Cosmetic Change of Address

Stage 1: Receipt

The application is submitted with the relevant fee. If insufficient funds are submitted with the application, the Street Naming & Numbering (SNN) Officer will invoice the applicant for the outstanding amount.

Once the fee has been received or invoiced for, the application will pass to the next stage.

Stage 2: Validation

The SNN Officer will review the details of the application to determine if the requested change would comply with the SNN Policy and the Geoplace Data Entry Conventions (DEC).

If the application meets the requirements, it will pass to the next stage.

If the application does not meet the validation requirements, the SNN Officer will work with the applicant to find a suitable alternative. If no suitable alternative can be found, or if the applicant does not respond within a set timeframe, the SNN Officer will reject the application.

Stage 3: Consultation

The SNN Officer will consult with the Council's Local Land & Property Gazetteer (LLPG) team and with Royal Mail to make sure that there are no issues with the proposed address. If any postcode changes are required, Royal Mail will process this at this stage.

If there are no outsanding issues, Royal Mail and the LLPG team will update their records and the application will pass to the next stage.

If Royal Mail or the LLPG team raise an issue with the application, the SNN Officer may contact the applicant to advise them of the issue and to request relevant information (if appropriate). If the issue cannot be resolved, the SNN Officer will reject the application.

Stage 4: Allocation

Once Royal Mail and the LLPG team have confirmed that their records have been updated, the SNN Officer will send a notification email to the SNN Notification List. This marks the official allocation point of the revised address.

Once the notification email has been sent, the application will pass to the next stage.

Stage 5: Completion

The SNN Officer will send a completion notice to the applicant confirming that the address has been changed. The case will then be closed, and no further amendments will be made.

Once the applicant receives their completion notice, they must amend the address signage on their property and must inform relevant organisations of their new address (E.g. DVLA, GP Surgery, Banks, etc.).