Bulky Item Collection

The council will collect bulky household items. Please note that all bulky items must be placed at the kerbside for collection; our crews are not able to collect items from inside homes or garages. Please note that Fridges and Freezers are charged per item. We may not be able to collect very large items due to weight and size health and safety restrictions so please enquire if you think this applies.

Important Notice

If anyone within the household has Coronavirus symptoms or has been contacted by the track and trace service, between booking the collection and the date of the arranged collection, You will need to inform the Authority and the collection will be suspended until confirmation is received that the household are clear of restrictions.

Please call us on 01237 428700 if you have any questions.

If you wish to have any items collected, please use the online payment form on the right to complete the Bulky Items Collection Form. Please see prices below.

The Recycling Centre at Caddsdown Business Centre in Bideford, the Recycling Centre at Deep Moor Torrington and the Recycling Centre at Anvil Corner at Holsworthy will accept items for free.

Please view the Recycling Centres and Hazardous Waste Links to the right of this page for details of opening times, etc.

When your payment has cleared you will be called to confirm the collection will take place. Your bulky items should be placed out with your normal domestic refuse. All bulky items should be placed at kerbside for collection. Our crews are not allowed to enter private property, garages, or back gardens to retrieve items.

Collection days can change due to Bank Holidays and Christmas.

New Bulky Item Price Structures from the 1st April 2021

Concessionary RateStandard Rate
 £18.00 (Up to 2 items including 3 piece suites) £21.00 (Up to 2 items including 3 piece suites)

 £24.00 (up to 3 items)

 £28.00 (up to 3 items)
£30.00 (up to 4 items)£35.50 (up to 4 items)
Price with concessions on application as a site visit may be required (More than 4 items)

Price on application as a site visit may be required.
(More than 4 items)

Fridge & Freezer/White Goods collections
We will contact you to confirm your booking and day of collection.

Fridge/Freezers will be charged at £21.00 or concessionary £18.00 per item

In order for members of the public to be eligible to have their bulky item waste collected at the concessionary rate, residents will need to provide evidence that they are eligible for either housing or council tax benefits or proof of disability.


The type of items we are able to collect include:

  • Three Piece Suites
  • Cookers (AGA style cookers/ovens - please notify us as this will require a 2 man crew)
  • Beds
  • Mattresses
  • Plastic Bath Room Suites
  • TV's
  • Washing Machines
  • Dryers
  • Carpets
  • Dishwashers
  • Dressing Tables
  • Tables & Chairs
  • Arm Chairs
  • Wardrobes (no glass doors)
  • Fridges / Freezers (please remember that Fridges & Freezers are charged per item)

All bulky items need to be placed at the kerbside for collection. Our crews are not allowed to enter homes, garages or gardens.

Soft Furnishings & Carpets

These must be covered as wet items may become too heavy to lift. Don't forget local charitable organisations - they may be able to make good use of your unwanted furniture.

Items that we will not collect are:

  • Asbestos
  • Boilers
  • Oil tanks / Gas Cylinders
  • Coal Bunkers ( Metal or Concrete)
  • Glass tables
  • Glazed Doors
  • Windows ( Frames or Doors)
  • Baths (Cast Iron)
  • Building Material (Rubble, Bricks, Tiles)
  • Hazardous Waste items
  • Garages / Sheds / Greenhouses
  • Car Parts / Engines
  • Tyres
  • Soil / Stone
  • Storage Heaters (due to Asbestos)
  • Garden Waste
  • Stairlifts
  • Glass fronted Fridges/Freezers
  • Commercial Fridges/Freezers
  • Caravan/Campervan Fridges/Freezers

Most of these items can be disposed of at Household Waste & Recycling Centres.

Details can be found at Devon Recycling Centres

Useful Council Office Telephone Numbers:

Bideford Office: 01237 428700

If you require further information or you require a site visit please call the above telephone number.