Bulky item collections

Overview

The council will collect bulky household items. All bulky items must be placed at the kerbside for collection; our crews are not able to collect items from inside homes, garages or in gardens. Please note that Fridges and Freezers are charged per item and we are unable to collect American style fridge freezers, range cookers/agas or chest freezers due to weight constrictions. We may not be able to collect other very large items due to weight and size restrictions so please enquire if you think this applies.

If you wish to have any items collected, please use the online payment form or call us on 01237 428700, option 3. This service is only available to residents who pay council tax in the Torridge area. Please see prices below.

When your payment has cleared you will be contacted by email (if provided) or phone to confirm when the collection will take place. Your bulky items should be placed out with your normal domestic refuse (by 5.45am or the night before) with the exception of any white goods, metal items and sofas which are collected on a separate vehicle. White goods, metal items and sofas must be placed out by 7am on the day of collection.

The Recycling Centre at Caddsdown Business Centre in Bideford, the Recycling Centre at Deep Moor Torrington and the Recycling Centre at Anvil Corner at Holsworthy will certain accept items for free.

Collection days can change due to Bank Holidays and Christmas.

Collections for white goods, metal items, sofas and chairs in some areas can take up to 8 weeks. Please note the Torrington and Holsworthy areas for white goods, metal items, sofas and chairs is now full booked until the end of June. EX39 areas are fully booked until the beginning of June. Please email recycle@torridge.gov.uk for your collection day before booking should this not be convenient.

Fees

Bulky Item Pricing Structure from 1st April 2025
Concessionary Rate	Standard Rate
£25.00 (Up to 2 items)	£28.50 (Up to 2 items)
£31.00 (3 items)	£36.50 (3 items)
£40.00 (4 items)	£45.00 (4 items)
Price with concessions on application as a site visit may be required (More than 4 items)	Price on application as a site visit may be required. (More than 4 items)

Fridges/Freezers will be charged at £28.50 (standard) or £25.00 (concessionary) per item.

In order for members of the public to be eligible to have their bulky item waste collected at the concessionary rate, residents will need to provide evidence that they are eligible for either housing or council tax benefits or proof of disability.

Items we can collect

We are able to collect the following items as part of our Bulky Item Service:

Three Piece Suites
Cookers. Not AGA style cookers/ovens
Beds
Mattresses
Plastic Bath Room Suites
TV's
Washing Machines
Dryers
Carpets
Dishwashers
Dressing Tables
Chest of Drawers
Bedside Cabinets
Tables & Chairs
Arm Chairs
Wardrobes (no glass doors)
Fridges / Freezers. Not American style fridges (please remember that Fridges & Freezers are charged per item)

Soft Furnishings & Carpets

These must be covered as wet items may become too heavy to lift. Don't forget local charitable organisations - they may be able to make good use of your unwanted furniture.