Accessibility report

1.1 Text Alternatives

1.1.1: Non-text Content

Result: Failures in sample

Pages that failed on this criteria:

• Home - The image alt text for the Grants and Funding Opportunities news article does not match the content of the image. The image alt text for the Victoria Park Rebuild news article could be more descriptive. These issues mean that information displayed in the images isn't conveyed accurately to people who cannot see it, like screen reader users.
• Caddsdown Business Park - Image of meeting room on this page does not have alt text, meaning the information displayed in the image isn't conveyed to people who cannot see it, like screen reader users.
• Make a Building Control Application - Guidance Sheet (PDF) - Images such as the Torridge District Council and Local Authority Building Control logos do not have alt text, meaning they are not conveyed to people who cannot see it, like screen reader users.

1.2 Time-based Media

1.2.1: Audio-only and Video-only (Prerecorded)

Result: Not present in sample

1.2.2: Captions (Prerecorded)

Result: Not present in sample

1.2.3: Audio Description or Media Alternative (Prerecorded)

Result: Not present in sample

1.2.4: Captions (Live)

Result: Not present in sample

1.2.5: Audio Description (Prerecorded)

Result: Not present in sample

1.3 Adaptable

1.3.1: Info and Relationships

Result: Failures in sample

Pages that failed on this criteria:

• Terms and conditions - There is a H4 present that should really be a H3 in order to respect proper heading structure/ordering.
• Privacy policy - A H3 element (Data Controller and Data Protection Officer link) appears after an unrelated H2 element (National Fraud Initiative Privacy Notice link).
• Pay your Council Tax - Single list item used for displaying multiple contact methods in 'Contact Us' section of page.
• Parking permits - Single list item used for displaying multiple contact methods in 'Contact Us' section of page.
• Council Tax Charges for 2022/23 (PDF) - Single list item used for displaying multiple contact methods in 'Contact Us' section of page.
• Make a Building Control Application - Guidance Sheet (PDF) - Single list item used for displaying multiple contact methods in 'Contact Us' section of page.
• Fees and Charges 2023/24 (PDF) - PDF is not tagged, so it's structure may not be conveyed accurately to screen reader users.
• Private Sector Leasing scheme - A list is present on the page that does not use proper HTML markup. It uses asterisks instead, which means it is not presented as a list. A heading 3 is present that is purely for the purpose of increasing the size of the text.

1.3.2: Meaningful Sequence

Result: Passed

1.3.3: Sensory Characteristics

Result: Failures in sample

Pages that failed on this criteria:

• Make a Building Control Application - Guidance Sheet (PDF) - The document refers to locations of links and buttons on a webpage with terms such as 'top-right corner'. In addition, the information refers to an old version of the Torridge District Council website, and a link to the website contained within the document is broken.
• Freedom of Information/EIR - The term 'right of this page' is used on multiple occasions with no further description of the content. This means that screen reader users and users of mobile phones may not be able to locate the content (as the Related Content sidebar moves to the bottom of the page on mobile phones).

1.3.4: Orientation

Result: Passed

1.3.5: Identify Input Purpose

Result: Failures in sample

Pages that failed on this criteria:

• Customer Self Service - Register - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality cannot be used to assist with form completion.
• Contact us (form) - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality cannot be used to assist with form completion.
• Feedback (form) - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality cannot be used to assist with form completion.
• Find my collection dates - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality cannot be used to assist with form completion.
• Report a missed collection (form) - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality cannot be used to assist with form completion.
• Pay your Council Tax by Direct Debit (form) - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality cannot be used to assist with form completion.

1.4 Distinguishable

1.4.1: Use of Colour

Result: Passed

1.4.2: Audio Control

Result: Not present in sample

1.4.3: Contrast (Minimum)

Result: Passed

1.4.4: Resize text

Result: Passed

1.4.5: Images of Text

Result: Passed

1.4.10: Reflow

Result: Passed

1.4.11: Non-text Contrast

Result: Passed

1.4.12: Text Spacing

Result: Passed

1.4.13: Content on Hover or Focus

Result: Not present in sample