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£150 Energy Rebate Scheme

Anyone in properties banded A-D and who have historically been paying by direct debit will receive their payment this week. A letter is being sent to Non direct debit payers advising how to apply for the payment or you can complete an online application. Newer direct debit customers that did not get a payment this week will also need to apply via this form.

Discretionary payments for Bands E-H will be around mid-June once further software upgrades have been completed.

More information



If we've got things right or if you have an idea on how we can improve our services or save money - then our Service Improvement team would like to hear from you:

As well as telling us about problems It's also good to know when we've got things right! This helps us know what works well but it's also an opportunity for you to compliment staff who may have helped you or someone you know.

Please contact the Communications Team:

Thank you! 


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