Accessibility report

1.1 Text Alternatives

1.1.1: Non-text Content

Result: Failures in sample

Pages that failed on this criteria:

• Home -The image alt text for the Halloween recycling tips and cargo ships articles could be more descriptive. These issues mean that information displayed in the images isn't conveyed accurately to people who cannot see it, like screen reader users.
• Customer Charter (PDF) - The Torridge District Council logo image does not have alt text, and it is not represented in text form on the first page of the document.

1.2 Time-based Media

1.2.1: Audio-only and Video-only (Prerecorded)

Result: Not present in sample

1.2.2: Captions (Prerecorded)

Result: Not present in sample

1.2.3: Audio Description or Media Alternative (Prerecorded)

Result: Not present in sample

1.2.4: Captions (Live)

Result: Not present in sample

1.2.5: Audio Description (Prerecorded)

Result: Not present in sample

1.3 Adaptable

1.3.1: Info and Relationships

Result: Failures in sample

Pages that failed on this criteria:

• Northam Burrows Country Park - Empty headings present, this may introduce confusion for screen reader users.
• Council Tax Charges for 2023/24 (PDF) - PDF is not tagged, so it's structure may not be conveyed accurately to screen reader users.
• Customer Charter (PDF) - There are some tagging issues in relation to headings.
• Council Tax Charges for 2023/24 (PDF) - PDF is not tagged, so it's structure may not be conveyed accurately to screen reader users.
• Fees and Charges 2023/24 (PDF) - PDF is not tagged, so it's structure may not be conveyed accurately to screen reader users.

1.3.2: Meaningful Sequence

Result: Passed

1.3.3: Sensory Characteristics

Result: Passed

1.3.4: Orientation

Result: Passed

1.3.5: Identify Input Purpose

Result: Failures in sample

Pages that failed on this criteria:

• Customer Self Service - Register - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality may not be able to be used to assist with form completion.
• Contact us (form) - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality may not be able to be used to assist with form completion.
• Website feedback (form) - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality may not be able to be used to assist with form completion.
• Request recycling containers (form) - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality may not be able to be used to assist with form completion.
• Pay your Council Tax by Direct Debit (form) - Labels are present, however autocomplete attributes are not passed across. This means that the browser autocomplete functionality may not be able to be used to assist with form completion.

1.4 Distinguishable

1.4.1: Use of Colour

Result: Passed

1.4.2: Audio Control

Result: Not present in sample

1.4.3: Contrast (Minimum)

Result: Failures in sample

Pages that failed on this criteria:

• Customer Charter (PDF) - The shade of blue used for multiple headings in the document only has a colour contrast of 2.16 which fails for both large and small text, where the minimum is 3:1 and 4.5:1 respectively.

1.4.4: Resize text

Result: Passed

1.4.5: Images of Text

Result: Failures in sample

Pages that failed on this criteria:

• Home - Text featured within Halloween Recycling article thumbnail image that is not displayed elsewhere on the page, or included in the image's alt text. Therefore it is not available to screen reader users.

1.4.10: Reflow

Result: Passed

1.4.11: Non-text Contrast

Result: Passed

1.4.12: Text Spacing

Result: Passed

1.4.13: Content on Hover or Focus

Result: Not present in sample