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£150 Energy Rebate Scheme

Discretionary scheme now open

£150 Energy Rebate Scheme

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As part of the government's initiative to help households with rising energy costs, a £150 Energy Rebate Scheme for Council Tax A-D Banded properties was launched earlier in the year.

This scheme has now closed and cash payments have been made to the majority of eligible customers where we were able to verify bank details. Remaining account holders that have not applied but are eligible will have the monies credited onto their council tax accounts.

Latest update

Applications for the Discretionary Payments Scheme for Bands E-H and qualifying households in A-D can now be made until 18th September - see link above.

The standard scheme for properties banded A-D has now closed, and customers who have historically been paying by direct debit, should have received their payment w/c 16th May 2022. A letter was sent to Non direct debit payers and a notification to newer direct debit customers not covered in the first payouts advising how to apply for the payment. Any remaining accounts that have not applied but are eligible under the standard scheme will now have the monies credited to their council tax account. 

Council Tax Energy Rebate Scheme - Beware of Scams

Anyone who has unexpectedly received a text, email or phone call seeking information or payment should not give out personal information, including bank details, click any links or respond until they could be sure it was genuine.

Fraudulent text messages can be reported by forwarding them to 7726, a free reporting service provided by phone operators. Potential scams can also be reported to Action Fraud.

Where can I find out more information?

More information about the £150 Council Tax rebate, as well as other ways the government is helping with rising energy costs, is available on the gov.uk website. There is some further funding available to help households who do not qualify under the main scheme.

Support for those in bands E - H

There is further funding available to help households who do not qualify under the main scheme.

This is a discretionary fund and will be used to support those suffering financial hardship as a result of the cost of living.

Applications for the Discretionary Payments Scheme for Bands E-H and qualifying households in A-D can now be made until 18th September - see link above.

We are working hard to get all of the payments to eligible residents as quickly as possible, and thank you for your patience and understanding in the meantime.

 

Discretionary Energy Rebate Scheme - Closes 18th September

Below is an outline of the Discretionary Energy Rebate scheme in Torridge. Household circumstances, including liable resident, exemptions and/or discounts must have been in place on 01st April 2022 for any consideration of a payment. No awards will be made for any unoccupied premises or second homes. The full policy can be read here  Discretionary Energy Rebate Scheme Guide (PDF) [178KB]

Householders in Band E to H properties may qualify for the £150 rebate if the following criteria are met:

  • Are in receipt of council tax support on 01st April 2022

Receive one or more of the following exemptions / disregards / reductions:

  • Class N - student
  • Class S - under 18
  • Class W - annex with a dependant relative
  • Class U - severely mentally impaired
  • Council tax carer's disregard
  • Disabled banding reduction

A single top up payment of £20.00 will be awarded to the following households who reside in a dwelling with a council tax Band A - D as at the 01st April and who are:

  • In receipt of council tax support

Receive one or more of the following exemptions/disregard/reduction:

  • Class N - student
  • Class S - under 18
  • Class W - annex with a dependant relative
  • Class U - severely mentally impaired
  • Council tax carer's disregard
  • Disabled banding reduction

When will I get the payment:

Any residents paying by direct debit will receive the money automatically by week ending  31st July 2022

A letter is being sent to non-direct debit payers in bands E - H, advising how to apply for the payment and they will be able complete an on-line application form. Please note the page may be slow to load due to the number of applications we are expecting in the opening days. We would ask for your patience or to consider returning at another time if you experience any persistent problems. Click the following link to access the form Discretionary energy rebate form for band E-H properties | Torridge District Council

For those residents in A-D properties who meet the above criteria and have already received £150 from the standard scheme they will automatically receive the additional £20 in their bank account.  For those who did not apply, the £20 will be credited to their council tax account.

Please do not contact the Council to chase these payments or letters, as we are currently experiencing a high level of calls. 

The discretionary scheme will close on 18th September 2022, so please make sure you apply prior to this date.

26 July 2022

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