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£150 Energy Rebate Scheme

Anyone in properties banded A-D and who have historically been paying by direct debit will receive their payment this week. A letter is being sent to Non direct debit payers advising how to apply for the payment or you can complete an online application. Newer direct debit customers that did not get a payment this week will also need to apply via this form.

Discretionary payments for Bands E-H will be around mid-June once further software upgrades have been completed.

More information

Contact Information

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If you would like to contact us you can do so in the following ways:

Phone- 01237 428734 or 01237 428700, option 3


Our office is based on Bideford Quay. The office is manned Tuesday-Friday from 9am-3pm. 

If you need to speak to someone outside of the standard 9am-5pm office hours then please call the standby officer on 01237 423200 who will contact a member of the Harbour staff. 

In the event of an emergency please call 999 and ask for the Coastguard.

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