Support & Aid

Council Tax

Council Tax Reduction or Exceptional Hardship Schemes - Additional help for council tax reduction (CTR) customers

The government has announced a £500 million hardship fund to help working age people, who get Council Tax Reduction (CTR), pay their council tax bills covering the year 2020/21.

A discount of up to £150 will be automatically awarded, to those working age customers who receive CTR during the year 2020/21. There is no need to contact us about this. Council tax payers who are not already receiving CTR, should check to see if they are eligible see Council Tax Support if their income has reduced.

Existing recipients need to tell us about a change in circumstances

An Exceptional Hardship Fund is available to ensure, where there is an exceptional need, extra help towards council tax could be awarded. You must be in receipt of Council Tax Support in order to be considered for assistance from this fund. 

For the financial year 2021/22, Torridge District Council has created a Council Tax Hardship Support Covid-19 scheme. Please see related articles for the Policy which details the scheme and qualifying criteria along with the application form, should you wish to be considered.

Should you wish to make an application for either Council Tax Support, Exceptional Hardship or Hardship Support Covid-19, please ensure all supporting evidence is submitted with a fully completed application form.

Help with your council tax bill

If your income has been significantly affected by current circumstances, we want to help. If you are on a low income, you may be able to apply for our Council Tax Reduction scheme. There are also a number of exemptions and discounts through which you can Reduce your Council Tax

Please visit our website to see if you are eligible for our Council Tax Support

Universal Credit

You may also find that you qualify for Universal Credit from the Government.  You can visit the Government's website to go check if you are eligible and go through a step-by-step guide to claiming Universal Credit

Shielding Hubs

Help for the most vulnerable - A Network of Shielding Hubs in Devon are starting to deliver urgent supplies to the most at risk from COVID-19 who are isolating at home. People who fall into this category can register online at the Government website or families can register on their behalf at Clinically Vulnerable Person.