Support & Aid

Council Tax

Council Tax Reduction or Exceptional Hardship Schemes - Additional help for council tax reduction (CTR) customers

The government has announced a £500 million hardship fund to help working age people, who get Council Tax Reduction (CTR), pay their council tax bill.

A discount of up to £150 will be automatically awarded, to those working age customers who receive CTR and bills showing this will be issued as soon as possible in April. There's no need to contact us about this. Council tax payers who are not already receiving CTR, should check to see if they are eligible see Council Tax Support if their income has reduced.

Existing recipients need to tell us about a change in circumstances

An Exceptional Hardship Fund is available to ensure, where there is exceptional need, extra help towards council tax could be awarded. You must be in receipt of Council Tax Support in order to be considered for assistance from this fund.

Help with your council tax bill

If your income has been significantly affected by current circumstances, we want to help. If you are on a low income, you may be able to apply for our Council Tax Reduction scheme. There are also a number of exemptions and discounts through which you can Reduce your Council Tax

Please visit our website to see if you are eligible for our Council Tax Support

Universal Credit

You may also find that you qualify for Universal Credit from the Government.  You can visit the Government's website to go check if you are eligible and go through a step-by-step guide to claiming Universal Credit

Shielding Hubs

Help for the most vulnerable - A Network of Shielding Hubs in Devon are starting to deliver urgent supplies to the most at risk from COVID-19 who are isolating at home. People who fall into this category can register online at the Government website or families can register on their behalf at Clinically Vulnerable Person.