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Bulky Items

Bulky Waste Collection FAQ's

  • Q

    What is classed as a 'bulky item?'

    A

    A bulky item is classed as goods that are too big to fit inside a refuse sack or weigh more than 25kg. For example; carpets, furniture and fridge freezers are all classed as bulky items.

  • Q

    How can I arrange a 'bulky item' collection?

    A

  • Q

    Is there a limit to how many items I have collected?

    A

    At present, Torridge District Council are only able to collect four bulky items at a time. If you require more than four items to be collected we would have to arrange for more than one collection to take place.

  • Q

    Do you charge a fee for collection?

    A

    There is a charge for the Bulky Item collection service. The rates for 2018/19 are: Fridge/freezers £19.50 per item (£16.50 concessionary) 1-2 bulky items £19.50 (£16.50 concessionary) 3 bulky items £26.50 (£22.50 concessionary) 4 bulky items £32.50 (£28.50 concessionary)

  • Q

    How do I pay for my bulky item collection?

    A

  • Q

    I have a bulky item for collection but I don't want to pay for collection. Do you offer a free first collection like NDDC?

    A

    Unfortunately Torridge District Council don't offer a free collection service. However, TDC do offer a concessionary rate for residents requesting the collection service, who are elderly or are receiving benefits. If you wish to dispose of your bulky items for free you may consider taking the items to a local charity shop or a local recycling centre.

  • Q

    When will my item/s be collected?

    A

    For bulky items, such as tables, chairs and sofas, collection will take place on the same day as your refuse. However, for white goods, such as fridges, freezers and cookers, collection will take place on a Thursday.

  • Q

    By what time does my item/s need to be placed out for collection?

    A

    Torridge District Council require your bulky items to be present at the kerbside/outside your property by 5.45am on the morning of your collection day or the night before. TDC unfortunately aren't able to specify an exact time that your bulky item will be collected, as our crew are collecting items from other properties also.

  • Q

    Where do I need to leave my bulky items for collection?

    A

  • Q

    My bulky item hasn't been collected. What shall I do?

    A